“Thank you for meeting me today and for putting my mind at ease about the process and next steps in my separation. I appreciated the factual information you provided, and the sensitivity with which you delivered it. Although this is a situation I hoped I would never face, I feel that I'm in very capable hands, and I'm looking forward to working with you.”

“Karen, you took care of me when I was at my weakest. Like a shield you protected me, and that gave me space to breathe. Thank you so much.”

“Karen, I just wanted to send you a note to thank you for all your support. I can't tell you how much relief I have felt since our meeting, that was when I knew you would be in my corner. You have been incredible at communicating regularly and clearly, explaining every part of this process. It was a really refreshing change from my previous experience. I am grateful that you have made me feel seen and heard, whatever the final outcome.

“Karen, your calmness, intelligence, experience and listening skills are very much appreciated. Thank you for supporting me when my emotions were all over the place.”